📄 Terms and Conditions
Last Updated: 15 May 2025
Welcome to PureVai.com. These Terms and Conditions outline the rules and regulations for the use of Pure Vai’s website and services. By accessing this website, we assume you accept these terms. Do not continue to use Pure Vai if you do not agree to all of the terms stated on this page.
1. General
By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian. We reserve the right to update or change these terms at any time without prior notice.
2. Products & Services
Pure Vai offers natural, organic, and herbal products. We make every effort to display accurate product details, but we do not guarantee that descriptions or prices are error-free.
We reserve the right to:
Limit quantities available for purchase
Discontinue any product
Refuse or cancel any order at our sole discretion
3. Pricing & Payments
All prices listed are in Bangladeshi Taka (BDT) and are inclusive of applicable VAT or taxes (unless stated otherwise). We accept multiple payment methods including Cash on Delivery (COD), bKash, Nagad, and online payment gateways.
4. Shipping & Delivery
We deliver products across Bangladesh.
Estimated delivery time is 2-5 working days.
Delivery charges may vary based on location.
5. Returns & Refunds
Please refer to our Refund Policy for complete details. We offer returns only on valid claims such as damaged products, wrong items, or quality issues. Return requests must be made within 3 days of receiving the product.
6. Intellectual Property
All content, including logos, images, product information, and text, is the property of Pure Vai and may not be reused or copied without written permission.
7. User Conduct
By using our services, you agree not to:
Violate any laws or third-party rights
Misuse the website or attempt to disrupt its functionality
Use false information when placing orders
8. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which outlines how we collect and use your information.
9. Limitation of Liability
Pure Vai shall not be liable for any indirect, incidental, or consequential damages arising out of your use or inability to use our products or services.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact:
📧 Email: support@purevai.com
📞 Phone: 016 016 12299
🌐 Website: www.purevai.com
